PETE THOMPSON

Pete Thompson

Senior Partner, Chief Product Officer

“As a leader for various Fortune 100 companies responsible for driving new business efforts and reinvigorating at-scale businesses, I have seen the importance of focusing on operational effectiveness along with strategy development, and to ensure that a company’s marketing strategy connects closely to the product strategy and roadmap. Successfully integrating these areas accelerates a company’s flywheel.”

PETE THOMPSON

Product Strategy and Execution, CX, Digital Transformation

Pete is a business and technology innovator and operator across a range of industries. He has successfully built new businesses within established companies such as Hewlett Packard, T-Mobile, and Microsoft. He has also taken existing businesses and driven new growth initiatives such as Xbox LIVE, Amazon Alexa, Sonos and eBay. Pete has developed expertise in organizational effectiveness and operating principles in various cultures and environments. He also has private and public company governance expertise through serving on the board of directors of various companies.

EXPERTISE

• Business and Product Strategy
• Translating Customer Insights with Product Roadmap
• Product Development Fundamentals and Operating Mechanisms
• Leadership and Management Principles

INDUSTRIES WITH DEEP EXPERIENCE

• eCommerce and Online Marketplaces (Xbox LIVE, Amazon, eBay)
• Digital Content CX and Streaming (Microsoft, Ericsson, TiVo, Sonos)
• Telecom Video and Data Services (T-Mobile, Microsoft Mediaroom, Ericsson)
• Consumer Products with Online Services (Hewlett-Packard, Microsoft Surface, T-Mobile, Amazon Alexa, Xbox, TiVo, Sonos)

YEARS OF EXPERIENCE

25 years of operating experience ; 1 year consulting experience
Visit Pete’s LinkedIn >

Operator Spotlight

EBAY MARKETPLACE:

As SVP and Chief Product Officer for eBay, Pete was tasked with rebuilding the selling and buying experiences to reflect a focus on Enthusiast Shoppers interested in depth and breadth of global inventory. By prioritizing a customer-focused planning process and transforming eBay’s product development process, the team was able to vastly improve customer satisfaction, trust and safety on the platform, and efficiently build horizontal services but compete vertically. GMV of focus categories recovered and eBay’s revenue grew substantially through creating new businesses around seller advertising and managed payments.

Operator Spotlight

MICROSOFT MEDIAROOM:

As Corporate Vice President for Microsoft Mediaroom, Pete was responsible for turning around the Microsoft TV division and better support the needs of top global telecom providers that depend on Microsoft for providing their complete backend and frontend pay TV service. Top clients included AT&T, Deutsche Telekom, Bell Canada, and TELUS. Pete brought in a new leadership team to improve transparency and build trust with clients while driving a relentless focus on quality of service. The team successfully migrated the technology stack to a cloud TV service to enable clients to evolve their TV service faster with more flexibility and compete better. Pete successfully sold the TV division to Ericsson and then led an integration strategy to transform Ericsson from a project-led company to a product-led focus and culture.

Board of Director Roles

• Seawell Networks. Acquired by Arris (NASDAQ: ARRS)
• Sigma Designs (NASDAQ: SIGM). Acquired by Silicon Labs (NASDAQ: SLAB)
• E.W. Scripps (NASDAQ: SSP)
• Cadent Advanced Advertising. Acquired by Novacap
• TomTom (NASDAQ: TOM2.AS)